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Customer Service Coordinator | Real Estate Property Management

Customer Service Coordinator | Real Estate Property Management - Are you a proactive and personable Customer Service Coordinator looking to build a long-term career in the commercial real estate industry?

RealREPP is partnering with a dynamic and rapidly growing owner/developer in the Dallas market to find a highly organized, customer-focused professional to serve as the face of their property management office.

This is not just a receptionist role — it's a chance to be at the center of daily operations for a high-profile commercial office asset portfolio, supporting customers, contractors, and visitors with Class A service and attention to detail.

📍 Location: Dallas, Texas
💼 Job Type: Full-Time, Onsite
💵 Salary: Competitive Base + Bonus
🎓 Education: High School Diploma (Bachelor’s preferred)
🧰 Experience: 2+ years in customer service (real estate a plus)

🌟 Key Responsibilities:

  • Provide high-level customer support and positive interactions to tenants and visitors.
  • Manage front desk operations, including answering phones, handling inquiries, and welcoming guests.
  • Oversee Yardi Work Order System updates and manage service requests efficiently.
  • Coordinate with vendors, contractors, and building staff for maintenance and special events.
  • Assist the Property Manager with event planning, tenant communications, and administrative projects.
  • Prepare customer welcome kits, calendars, holiday cards, and building announcements.
  • Support the Managing Director with scheduling, reporting, and general admin support.
  • Ensure seamless functionality of internet and phone systems.
  • Maintain a safe and professional environment by following emergency procedures as outlined in the building's manual.

✅ Requirements:

  • High school diploma required; Bachelor’s degree preferred.
  • Minimum 2 years experience in customer service (real estate experience highly valued).
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Strong organizational, communication, and interpersonal skills.
  • Familiarity with Yardi property management software is a plus.
  • Ability to multitask, problem-solve, and handle sensitive information with discretion.
  • Passion for creating exceptional customer experiences in a fast-paced environment.

🎁 Benefits:

  • Generous 401(k) with 3% match
  • Paid time off (PTO) and holidays
  • Company-paid Life & AD&D Insurance
  • Low-cost medical, dental, and vision plans
  • Long-term career growth opportunities in a respected real estate organization

If you're seeking a fulfilling opportunity in customer relations, real estate office coordination, or property management support, this is your time to shine.

🎯 Apply today and join a team that values professionalism, growth, and delivering outstanding service to its tenants and community.

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