Find jobs

• SupportNinja (Growth can be a great problem to have—as long as you have the right team.)
• Remote Jobs
• United States, US
• USD$15/hr

Introduction

Customer Service Representative – Remote Work Opportunity - If you’re passionate about helping people, solving problems, and building meaningful connections, the role of a Customer Service Representative might be the perfect fit for you.

SupportNinja is currently hiring motivated professionals to provide world-class customer support in a work-from-home setup.

This is more than just answering calls—it’s about creating positive experiences for every customer.

What You’ll Do

As a Customer Service Representative, you’ll be the first point of contact for customers, making sure their needs are met quickly and effectively. A typical day in this role includes:

• Responding to customer inquiries via phone, email, and chat.
• Providing accurate information about products and services.
• Troubleshooting and resolving customer issues efficiently.
• Following up with customers to ensure full satisfaction.
• Documenting interactions in the company’s CRM system.
• Meeting or exceeding performance KPIs.
• Collaborating with other departments for seamless service delivery.
• Continuously learning and training to stay updated on company products and processes.

Most importantly, you’ll represent the company with empathy, professionalism, and a customer-first mindset.

Qualifications

To succeed as a Customer Service Representative, you should have:

• At least 1 year of customer service experience (phone, inbound/outbound, and email).
• Strong communication skills.
• Experience in appointment setting.

Preferred skills include:

• Sales experience.
• A personal passion for sports, especially soccer.

Perks and Benefits

SupportNinja offers more than just a paycheck. Here’s what you’ll get:

• Competitive compensation ($15/hr).
• Medical, dental, and vision insurance.
• Paid time off, including birthday leave.
• Opportunities for professional development and skill training.
• A supportive, fun, and growth-oriented culture.

Why Join SupportNinja?

This role is not just another customer service job—it’s a chance to grow personally and professionally.

SupportNinja believes in providing infinite fun for infinite growth, ensuring employees thrive in a collaborative and innovative environment.

If you’re ready to take on a rewarding role as a Customer Service Representative, this is your opportunity to build a career while working remotely with flexibility and purpose.

Additional remote work opportunity

Click Here