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Front Desk Administrator – Customer Service & Office Support
- The Watermark Group (We cater to the needs of innovative companies that require excellent quality and service for their printing and mailing solutions.)
- Full Time
- United States, San Antonio, TX
- USD$14/hr - $15/hr
Front Desk Administrator – Customer Service & Office Support - Are you organized, personable, and passionate about delivering excellent service?
The Watermark Group, a leader in print, direct mail, and promotional marketing solutions, is hiring a Front Desk Administrator to be the welcoming face and first point of contact for our clients.
If you're looking to grow your career in office administration and front office customer service, this is a fantastic opportunity to join a fast-paced, team-oriented environment.
About Us
For years, The Watermark Group has been trusted by businesses for tailored marketing and fulfillment solutions.
Our commitment to exceptional client support starts at the front desk—and we’re looking for someone who brings professionalism, warmth, and organization to our growing team.
Key Responsibilities
As a front desk administrator, you’ll play a critical role in day-to-day operations and customer satisfaction.
Your duties will include:
- Greeting visitors and handling check-ins with a polished, friendly demeanor
- Managing inbound calls and emails with professional phone etiquette
- Responding to client inquiries in a timely and efficient manner
- Maintaining a clean and organized reception area
- Providing receptionist and administrative support to internal teams
- Assisting with billing processes and managing promotional product inquiries
- Coordinating appointment schedules and internal communications
Qualifications
- Previous experience in front desk administrator jobs or entry-level administrative positions
- Strong communication and multitasking skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- High attention to detail and excellent time management
- High school diploma or equivalent required
- Professional appearance and a welcoming attitude
Why Join Us?
- Be part of a collaborative, people-first culture
- Grow your skills in customer service front desk roles
- Gain experience in reception and billing coordination
- Enjoy a structured pathway into long-term office administration careers
📩 Apply now to start your career in office support services with a company that values your contribution and invests in your development.
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