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Part-Time Business Office Associate at CarMax | Customer Service

Part-Time Business Office Associate at CarMax | Customer Service - Are you searching for a part-time customer service job in Modesto, California that offers real growth, a team-focused culture, and an engaging work environment?

Join CarMax, the nation’s largest retailer of used cars, as a Business Office Associate – a role that blends administrative support, cash handling, and sales operations in a fast-paced automotive setting.

  • Location: Modesto, California (4300 McHenry Ave, 95356)
  • Hourly Pay: $17.40 – $28.00
  • Industry: Automotive Retail, Sales Administration, Customer Service
  • Company: CarMax – One of the top-rated companies to work for in the U.S.

💼 Key Responsibilities:

  • Provide exceptional customer service by greeting visitors, handling inquiries, and guiding them through the sales and paperwork process.
  • Manage retail and wholesale transaction paperwork, ensuring accuracy, compliance, and timely processing.
  • Assist in DMV-related documentation, including title transfers, vehicle registrations, and document verification.
  • Handle cash management duties: receive payments, count funds, balance cash drawers, and ensure loss prevention protocols.
  • Support sales teams, auction operations, and appraisal processes with precise data entry and follow-ups.
  • Utilize Microsoft Excel, CarMax proprietary systems, and office tools for data logging, reporting, and filing.
  • Mentor new associates and train other departments on business office procedures and documentation standards.
  • Answer multi-line phones and coordinate internal communication efficiently.

🧠 Qualifications:

  • Strong skills in data entry, organization, and multitasking under pressure.
  • Intermediate PC skills, especially with Microsoft Office, and the ability to learn new systems quickly.
  • Exceptional verbal and written communication for internal and external interaction.
  • Knowledge of automotive paperwork, sales documentation, or DMV processes is a major plus.
  • Ability to lift 15–20 lbs, stand for extended periods, and work nights, weekends, and holidays as required.

🌟 Why Choose CarMax?

  • Be part of a company recognized for its employee satisfaction, career advancement, and positive work culture.
  • Access paid sick leave, vacation time, and floating holidays (as per California and company policy).
  • Enjoy hands-on experience in automotive retail operations, back-office administration, and customer engagement.
  • Wear CarMax-branded apparel and represent a trusted name in the industry.

This is more than a part-time job — it’s your chance to grow in the automotive retail industry, develop office administrative skills, and be part of a mission-driven team that delivers an iconic customer experience every day.

🔍 Apply now to become a Business Office Associate and build your future with CarMax Modesto.

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