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Service Engineer – Fire & Security Systems
- Trinity Fire & Security Systems (Trinity’s mission statement is simple - to provide high quality design, installation, commissioning and long term after care of Fire Detection, Fire Suppression, Life Safety and Security systems.)
- Full Time
- Coventry, England, United Kingdom
- USDCompetitive base salary
Fire & Security Systems
Service Engineer - Fire & Security Systems - Are you an experienced fire and security engineer looking to advance your career with a trusted and growing name in the life safety systems sector?
Trinity Fire & Security Systems, a proud member of the PTSG Group, is hiring a Service Engineer to join our expert team in the West Midlands.
If you're passionate about technical excellence and thrive in delivering top-tier service, this is your chance to join a team that values your skills and rewards your success.
About Us
For over 28 years, Trinity has been a leader in fire and security system solutions across the UK.
We specialize in the design, installation, and maintenance of fire alarms, CCTV, access control, and intruder detection systems.
As we continue our expansion into 2025, we are investing in skilled professionals eager to grow within the company.
Our roles offer access to a generous commission scheme for engineers, professional development support, and a full benefits package.
Your Role as a Service Engineer
In this field-based engineer position, you will be responsible for the servicing and maintenance of fire and security systems to British Standards.
You will support our clients through scheduled maintenance, rapid fault diagnosis, and exceptional service delivery.
Responsibilities:
- Conduct planned maintenance on systems such as Gent, Notifier, HikVision, Texecom, and Paxton
- Diagnose faults and complete minor repairs and remedial work efficiently
- Collaborate with internal teams and service administrators to ensure SLA compliance
- Provide outstanding customer service and system handover documentation
- Participate in emergency callouts and deliver on-site support as needed
What We’re Looking For
We are seeking a security system service engineer with experience across:
- Fire alarm maintenance jobs (Gent and Notifier systems preferred)
- CCTV and access control technician tasks (HikVision, Paxton, Gallagher)
- Ability to interpret wiring schematics and complete fault-finding
- Basic electrical safety awareness and manufacturer certifications
- Excellent written and verbal communication skills
- A full UK driving licence is essential
What You’ll Receive
- Competitive base salary plus uncapped engineer commission scheme
- Paid overtime and travel time (after first 30 minutes)
- 23 days annual leave (rising with service) + bank holidays
- Access to national discounts and cashback programme
- Company van and fuel card
- Pension via Royal London
- Life assurance and employee welfare assistance
- Engineer training and development programmes for career growth
- Employee referral scheme up to £2,000
Commitment to Equality and Security
Trinity is proud to be an equal opportunity employer.
We welcome applications from candidates of all backgrounds regardless of age, race, gender, sexual orientation, disability, or belief.
All roles are subject to industry-standard security vetting.
📩 Ready to take your fire and security career to the next level?
Apply today and join a company that puts its engineers first.
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